Our luxury hotel … Are there opportunities to exercise at JW Marriott Houston Downtown? JW Marriott Houston Downtown: Houston Strong - See 1,247 traveller reviews, 556 candid photos, and great deals for Houston, TX, at Tripadvisor. We have shared your review internally so everyone is able to see how their efforts directly impact our guests experiences. The one-bedroom suite was quite spacious and comfortable, around 500 sq. These individuals and everyone else that is a part of the JW Marriott Houston Downtown certainly make this hotel within the Marriott brand stand out and makes it one of our favorites. One important aspect to highlight about this hotel is the excellent customer service provided by each staff member. Own or manage this property? Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Very helpful. Response from Ashley Fajardo, Marketing at JW Marriott Houston Downtown. I was treated by front desk staff named Angel and he really was an Angel. JW Marriott Houston Downtown: High comfort factor - See 1 240 traveller reviews, 562 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. Are pets allowed at JW Marriott Houston Downtown? I’m sorry to hear that your experience was not up to expectation. There are more places to choose from in the Houston area. The concierge lounge is only open for water and soft drinks at this time due to COVID-19. See 1,248 traveller reviews, 557 photos, and cheap rates for JW Marriott Houston Downtown, ranked #15 of 585 hotels in Houston and rated 4.5 of 5 at Tripadvisor. Book JW Marriott Houston Downtown, Houston on Tripadvisor: See 1,245 traveller reviews, 550 candid photos, and great deals for JW Marriott Houston Downtown, ranked #16 of 585 hotels in Houston and rated 4.5 of 5 at Tripadvisor. Bathroom had a separate area for shower, tub, and toilet and was very spacious. We are thrilled to hear that you enjoyed your stay! This is a very clean spotless hotel. We look forward to welcoming you back soon! What food & drink options are available at JW Marriott Houston Downtown? Mario's review: JW Marriott Houston Downtown - See 1,246 traveller reviews, 556 photos, and cheap deals for JW Marriott Houston Downtown at Tripadvisor. more. Would stay here again while in Houston. Thank you Melina P. For making the best capuchinos at the 806 restaurant, We appreciate Steven for making all our requests happen. Are there opportunities to exercise at JW Marriott Houston Downtown? We have shared your review internally so everyone is able to see how their efforts directly impact our guests experiences. From AU$247 per night on Tripadvisor: JW Marriott Houston Downtown, Houston. We have shared your review internally so everyone is able to see how their efforts directly impact our guests experiences. Upon arriving at hotel Tim checked me in all the rooms in a very timely manner. We are thrilled to hear that you enjoyed your stay and appreciate your communication with us while onsite regarding opportunities, so our staff were able to remedy these for you. The bathroom was worth it, where a bathtub enhanced our experience. ft. After checking in room there was a small incident but was handled very quickly by Devin. Is JW Marriott Houston Downtown located near the city center? Thank you for staying with us and for your review. Yes, dry cleaning and laundry service are offered to guests. Response from Ashley Fajardo, Marketing at JW Marriott Houston Downtown. These individuals and everyone else that is a part of the JW Marriott Houston Downtown certainly make this hotel within the Marriott brand stand out and makes it one of our favorites. We look forward to welcoming you back to the hotel soon! Did not use any amenities other than the gym or visit any restaurants so I cannot comment on these. Yes, guests have access to a fitness center during their stay. Does JW Marriott Houston Downtown offer any business services? JW Marriott Houston Downtown, Houston: See 1,240 traveller reviews, 562 photos, and cheap rates for JW Marriott Houston Downtown, ranked #15 of 577 hotels in Houston and rated 4.5 of 5 at Tripadvisor. Hotel very clean I would recommend anytime, Thank you for staying at the JW Marriott Houston Downtown and for your review! Claim your listing for free to respond to reviews, update your profile and much more. But as an owner, or a GM, had I seen a review like I left in a questionnaire following up my stay here last week, I would have reached out immediately to the guest. Check in and the lobby atmosphere was fine but unremarkable. Which room amenities are available at JW Marriott Houston Downtown? See more questions & answers about this hotel from the Tripadvisor community. On the other hand, even though there were some issues with hot water availability, the hotel's staff was quick to provide service recovery and made sure that our needs were met. The first time I check into a Marriott property and am greeted as an Ambassador level returning guest will be the first time. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. I had a standard room which was very luxurious. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. Nevermind offered an upgrade. I hate I did not get her name. We are currently looking into your feedback and would love the opportunity to welcome you back soon. Book JW Marriott Houston Downtown, Houston on Tripadvisor: See 1,247 traveller reviews, 556 candid photos, and great deals for JW Marriott Houston Downtown, ranked #15 of 586 hotels in Houston and … Let our specialty treatments and products inspire relaxation and rejuvenation at our downtown Houston … The JW Marriott Houston Downtown is a beautiful, upscale hotel with a fabulous location close to the Green Street area, the intracity train, local parks and the baseball stadium. besca001, Thank you for being our guest and for the amazing review above. I wondered if … We look forward to welcoming you back soon! We noticed how each one of them were working back to back during new year's eve and the new year, and still provided excellent customer service. The team work hard everyday to deliver an exceptional experience and we appreciate you taking the time to highlight their efforts-and by name! Does JW Marriott Houston Downtown offer any business services? Conveniently located restaurants include Pappas Bros. Steakhouse, Frank's Pizza, and Bombay Pizza Company. We are thrilled to hear that you enjoyed your stay and appreciate your communication with us while onsite regarding opportunities, so our staff were able to remedy these for you. The Spa by JW on the Griffin Level (11th floor) helps guests forget the unnecessary complexities of life in a calm and soothing environment. Gym was open and it was very nice. I wondered if … Hotel very clean I would recommend anytime, Thank you for staying at the JW Marriott Houston Downtown and for your review! And whether you’re fatigued from a long journey, or simply desire a well-deserved retreat, we offer a personalized spa experience that is as effortless as it is rewarding. It is the Heart of Houston, beating to the pulse of the city's commercial, cultural and entertainment epicenter. All of our treatments are organized by four distinct benefits: renew, calm, invigorate, and indulge. Book JW Marriott Houston Downtown, Houston on Tripadvisor: See 1,248 traveller reviews, 557 candid photos, and great deals for JW Marriott Houston Downtown, ranked #15 of 585 hotels in Houston and … Nearby attractions include Houston Symphony (0.2 miles), Alley Theatre (0.3 miles), and Magic, Music, & Mayhem (0.3 miles). Special recognition to Steven, Gregory, and Jesus in the Main Restaurant & Bar for going above and beyond every single time we met them, and especially during our New Year's Eve celebration. Be Well, Jelle Vandenbroucke General Manager, Great Experience at the JW Marriott Houston Downtown, We were fortunate to visit the JW Marriott Houston Downtown during our new year's celebration. Yes, dry cleaning and laundry service are offered to guests. Engaging the soul in the heart of Houston. Thank you for staying with us and for your review. This is the version of our website addressed to speakers of English in the United States. 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