I had received correspondence from my local bank re PPI, but the amount of paperwork that came with it was very off putting So I ignored it, them Allay contacted me at first I thought this will be the same but decided to give it a try. I had previously (and successfully) completed my own PPI claim but believed there may be one outstanding claim from decades ago but I couldn't trace it. Absolutely outstanding claims company. Can't find it? Your Message. I then received a letter with forms to sign which I put in the rubbish as it wasn't of interest. Stupidly I e signed their form thinking it was just giving them permission to look into the matter and like many people on here since June 2019 till today and I am sure tomorrow etc I get daily emails from them harassing me. Ppi claim Allay claims went where the banks never went, I asked my bank for a ppi claim and they couldn’t find anything! Allay Claims Ltd. I can’t block that many numbers?? Allay Claims Ltd. is authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity. Like many who have already added their comments. Avoid all cost rude customers service. 20/07/2019: Alley Claims text me several times a day. Appalling company. However I did not finish the application and certainly did not request ALLAY to make claims on my behalf. I have never had any claims and never received any money. They say they act in your best interest which is 1000% wrong no paperwork was signed or sent back to these scammers and the bank in question paid the ppi themselves! no: 6836398 | VAT no: 221 656 917. I have no proof that I ever authorised them to act on my behalf . You can find this on any letter or email from us. I have contacted the Financial Conduct Authority who have advised me to take it to the Financial Ombudsman. Registered Office: Studio 20, The Kiln, Hoults Yard, Walker Road, Newcastle upon Tyne, NE6 2HL Tel: 0191 462 0000. Most extraordinary was one which stated that no record of an account had been found at a bank at which I had 3 accounts, and had used for 54 years. Customer Feedback. Allay Claims … Company reg. The final straw for me was when I got an automated call form them during the one minute silence for the care workers who have died during the pandemic. Do you agree with Allay’s star rating? I searched Face book and have had discussions with a lot of people with similar experience. Sent 3 letters to this lot.. one to each of the Directors.. Track . An unethical company. FRN: 838865. Seeing the % they took in the event of a win also made me not want to proceed.THEY STILL WENT AHEAD WITHOUT MY AUTHORISATION!! YET they want all his information. These are a bunch of shysters who obviously don’t care about bad reviews as there business is finished now after the PPI deadline expired. The signature is nothing like mine, and I never responded to them either by email, or by letter. I never contacted this company and somehow they stole my details Which is identity theft and fraud, my bank send me a PPI refund this week saying that they claimed the refund on my behalf. After I completed it, I was bombarded with texts and emails asking to send back authorisation forms. I made an enquire with them, I NEVER GAVE THEM PERMISSION to pursue a claim on my behave.The next thing you know I received a letter from Barclays to say they were upholding my claim and would be making a payment.They took £1600 from my payment.I took this complaint the the financial ombudsman They were ordered to repay me what they claimed.I DID GET EVERY PENNY back I did keep every email and text I sent them So they could not get out of it. no: 6836398 | VAT no: 221 656 917. Allay Claims Ltd. i wish I had read these reviews before now. Regards j senior Useful. Due to the PPI claim submission deadline on the 29th August 2019, we are unable to accept new account registrations at this time. Your claims are at different stages and you will receive a text per claim. Sorry but steer clear of these SCAMMERS aproach the banks yourself its a lot safer than being ripped off by theseI told them the person there trying to hound has mental health issues as well as a brakn tumour affecting there memory sight & hearing & what did these numbnuts reply with? Contact details. We then received confirmation of claim success along with an invoice and have had no hastle regarding payment except for one text politely reminding us to pay which clearly stated due only after we had received payment from the bank.The charges may seem high if you receive a large amount but were half of what I was charged for another small claim a few years ago so personally I am very happy indeed with the percentage taken by Allay.Very happy and would highly recommend from my experience relating to our successful claim, thank you Allay! Allay Claims Ltd. !, even after I had made inquiries months earlier to all Banks where I had accounts, Allay came back with an award of approx £800. Phone Number +01914620000 Allay Claims Ltd. Based in Newcastle-upon-Tyne city centre, we have a large team who are committed to processing claims from inception to fruition; liaising with our clients and their lenders effectively to ensure the fairest redress is awarded. Hello! I too have been conned by this company so anyone with any success on beating them and their underhand ways, I'd be grateful to know. All fine and sorted. Do not use! I have blocked at least a dozen different phone numbers used by Allay Claims to contact me. Bombarded me daily with texts, so frustrating and annoying, you cannot reply or stop the messages. Even now well after the deadline they send me daily texts and emails saying the same thing. 06/03/2019: PPI Chasers. Tel. We also stated in the terms of business you would receive updates per claim. Also see the reviews for Allay - two sites for the same Company - but the reviews on Allay Claims maybe more honest.Absolutely disgusting company! Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Allay were perfect for my claim, it was almost handled completely silently in the background apart from one request for a little further information to help progress. Please allow zero stars, Should have done this myself, but read the blurb online about little hassle, maximum payout etc.Contacting them is next to impossible, they never respond to emails, the two complain email address's bounce back as not available, when you do get through on the phone, no matter the time of day, no manager is ever in or available.Even after telling them in writing that they are not dealing with a lender anymore, they ignore that, and still process the redress as the lender sent it to them in error, dealing with them separately, id I didn't tell them till afterwards, yet have forwarded the email I sent twice, no response, just took the payment.Lender has sent them a letter telling them that I am dealing, and lender suggested I also tell them, no response to emails, no surpriseHave contacted the FSO, doubt they or Allay Claims will do anything. You should have recieved a letter, email or SMS text with a registration code to so you can link your new account with your existing records. I received an email soon after asking me to provide a scanned copy of the letter the company in question had sent me which, I promptly did, despite the letter saying that they had also sent Allay their own copy of the letter. I went to my elderly parents house to visit over the weekend. I have no received notification that they have been acting on my behalf and that I digitally signed something, which is a complete lie. Very unhappy with that. Guess what..NO response what so ever.months of bombardment with emails and texts saying they would be taking me to court.. I have tried calling them but can't speak to anyone and I have emailed them numerous times but they just won't leave me alone. They have been texting me saying payment is due. I'm not one for writing reviews but this bunch have managed to convince that they need to be named and shamed. Allay Claims. The only thing they are providing is customer service but there is none. Unit 12 Hawick Crescent Industrial Estate, Newcastle upon Tyne, NE6 1AS. They charge 30% in commission? This letter could perhaps have deceived a vulnerable or elderly person into giving away their identity for no reason. I used them and they got me a little cash back. So every individual product will be treated as a separate case. Allay Claims … Lo and behold! They obviously have a massive amount of problems because I requested time after time for the name of a manager or just some with some complacent, they wouldn't even give me a name for any that worked there. The first thing I knew about "my PPI claim" was when I received a letter from my bank yesterday apologising for the delay in handling this!! Unacceptable level of harassment. Allay Claims … There will never be a payment made to me the bank they say owes me money don't have my bank details come across them on Facebook said it was a free ppi check, avoid at all costs don't go near never go to newcastle sick of em. Reply. I have blocked at least a dozen different phone numbers used by Allay Claims to contact me. I have advised my bank to take no further instructions from Allay , have told Allay I want no communication from them in any form and have spoken to the Financial Ombudsman. The rich get richer and poor get poorer. Pretty happy with outcome but very unhappy with constant harassment. No text. We will get in touch with you shortly. If they persist, I shall refer them to the financial ombudsman. Perhaps not surprisingly, they found nothing other than an extra £380 owed to me by a company that had got their calculations wrong when I did my own claim. thoroughly recommended. Apparently they went ahead and claimed anyway. If they persist, I shall refer them to the financial ombudsman. My letter was my property and I was not sending it to them. 06/03/2019 So..believing their what I know now to be false claims, Iwent through their 'see if your owed anything, free PPI' check. Allay Claims Ltd. is authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity. They suggested I had multiple claims for ppi and claim I have received funds from them and they want there share ( 25% of nothing is nothing). I asked them to stop harassing me but they carried on. Stay Well Clear of this company they will harass the life out of you by phone and text. Do not entertain them even for a minute. Useful. As far as I am concerned I’ve now got just over £10k more than I had a week ago, after the 24% fees. Contact us. Useful. After seeing the reply below. The charges are a cancellation fee on each account (£60 x10) and then 30 e mail charges @£40 per e mail despite the fact that only 3 short e mails were received plus 80 automated e mails have been invoiced. Your experience can help others make better choices. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Customer reference. Like other reviewers, I answered their advert but never contacted them or consented to anything after that. We received PPI back for several claims through another company who were excellent and charged 10%+vat. All rights reserved. Trustpilot. Well done. Do not deal with this company. Stop spamming me - this company is relentless - text messages non stop. PPI complaints deadline. I have now been waiting for an answer from this company for six months constantly been told they are still waiting on replies from the various companies involved.They are nothing but a bunch of conmen I have spoken to a lawyer who has advieed me to contact the ombusman regardind financial matters to get this company investigated. no: 6836398 | VAT no: 221 656 917. How are these parasites key workers?!? | Read 1,461-1,480 Reviews out of 11,543 Reply. They then advised me to contact the Information Commission office as they seem to be breaching the Data Protection Act and misused the Data Protection. We were kept informed of progress all through the process. You've already flagged this Leonidas Ioannou 1 review. One of the claims has paid me and i paid allay the second has not paid at all and now i am being bombarded by allay claims for paymen, i have told them that as soon as the money is in my account they will be paid. Company reg. Today Allay have emailed saying Lloyds will refund me £460 and they have attached an invoice for £110. no: 6836398 | VAT no: 221 656 917. Allay Claims Ltd. I have given one star because there is no facility for a minus score. How this Company is allowed to operate is beyond me, and quite frankly they should be investigated and shut down with immediate effect. Postcode. PPI claim co would not take no for an answer. I have t had the refund yet. I have this evening spoke to them and they advised the next step should be to the Financial Ombudsman which I intend to take. I give up. Our experience was identical to so many of the other reviews on here. Registered Office: Studio 20, The Kiln, Hoults Yard, Walker Road, Newcastle upon Tyne, NE6 2HL Tel: 0191 462 0000. Copyright © Allay Claims Ltd. All rights reserved. This was very anxiety provoking and quite upsetting, as others have pointed out. FRN: 838865. Keep sending harassing texts, which you can't block. I never sent them any paper work relating to PPI claims, but they have sent me an invoice for work they have not done. !This is truly worrying! FRN: 838865. No phone calls. Do you agree with Allay’s 4-star rating? An unprofessional "customer services "has told me my complaint is closed even though they havent addressed anything I said. I Would rather forget the claim than have a £4800 bill. Reply. FRN: 838865. Thanks for visiting Trustpilot. I started by asking them nicely not to contact me as I was not going to progress the claim but in the end told them exactly where to go. On legal advice I asked them for proof of contract. They have sent an E document which they allege is from me. I never sent them any paper work relating to PPI claims, but they have sent me an invoice for work they have not done. After being bombarded left right and centre by text messages, phone calls, and emails I decided to let them check for PPI. Aggressive attitude too Evaluate the comment as … From one lender we have found many products - some products with the same lender are valid and PPI was identified. The said they wanted to process his claim, BUT on their website it says the deadline for claims has passed. Company reg. I'm hoping that as my payout was so small they have forgotten about me - or finally been investigated for improper conduct - and closed down. I've given 3 stars because I did get some money refunded, and was aware of what the charges were. no: 6836398 | VAT no: 221 656 917. Allay Claims Ltd is a claims management company. They should never have been allowed to be in business. So here you go The Protection from Harassment Act 1997 actually criminalises actions by persons that they know or ought to know entail the harassment of another individual. It's harassment !! FRN: 838865. Do you agree with Allay’s star rating? Allay Claims Ltd is a claims management company. They gave me a letter from Allay which was asking for all sorts of personal information 'in order to persue the claim'. I would also add that I have not received any invoice from them for payment. Feel free to. Allay Claims Ltd. They are, in my own humble opinion (and it is only my opinion), little more than con artists, scammers, and fraudsters who somehow managed to get a licence to harass and bully people and promote false claims and false advertising. All cost 's an identical set of forms with an identical standard accompanying letter than vulture who... Be treated as a chocolate fire guard lie I never ever contacted,... It was a free PPI check ( via an advert on Facebook a! Be in business Victory House the Sidings Whalley Lancashire BB7 9SE already have a number! Them for proof of contract a payout from the supposed company, avoid all! We have found many products - some products with the same thing of personal information 'in order persue. 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Is nothing like mine, and I never responded to them and they are providing is customer but... Taken care of by Allay claims Ltd anytime I had to ring up Allay I signed... Ppi after starting to look into the possibility of PPI on my Barclaycard many... Pack re PPI after starting to look into PPI claim but changed my mind never... From another number did not sign up for their services, they claimed had! Of a company, they claimed I had to ring us or WRITE to us how DUMB is that Allay. And I was sent an E document which they allege is from me now, chasing me for £3.75?. Sometimes just get heavy breathing no record of the stated accounts had been found, they me! Taking a well earned break over the 2020 festive period would rather forget claim. Them to the Financial Conduct Authority in respect of regulated claims management activity this C110548... Share your own experience Read 1,461-1,480 reviews out of you by phone and text like. Left right and centre by text messages, phone calls, emails and txing me 2times a week are! What 11,578 people have written so far, and after a short period filled the! Times a day are they going to stop and I never ever contacted Allay, I refer... Conduct they have been allowed to operate is beyond me, and was aware of the! Taking legal action against me approached this company to look at making a claim have. People have written so far, and was aware of what the charges.! Happy with outcome but very unhappy with constant harassment for my claim us. Addressed anything I said I signed it!!!!!!!!!!!!! Website has closed been on holiday abroad on the website is wrong so ca n't.. Which speeds up the process of getting my PPI back ppl with money. Continue to be named and shamed the cheque yet ca n't block up doing all of the chasing!... Allay, I complained today and waiting allay ppi claims contact number the reply record of the chasing myself!!!. ’ ve already reviewed Allay claims Ltd. is authorised and regulated by the Financial ombudsman away!, Boxing day and New Year ’ s star rating, address, @... Bombarded with letters, emails and phone calls, emails and phone calls, emails! Ppi was identified as a separate case claimed I had occasion to speak to call handlers they were polite. Dozen different phone numbers used by Allay is no facility for a minute, avoid of cost... A complete joke of a claim or have had any communications with them us to stop and I don t... Allay have emailed saying Lloyds will refund me £460 and they are taking legal action against me outside reasonable or! Sending harassing texts, so frustrating and annoying, you should already have a code Conduct! And never completed any if them you would receive updates per claim have attached an invoice for..